| Leif Johnson Ford Address Leif Johnson Ford 501 E Koenig Ln Austin, TX 78751 - 1426 |
Leif Johnson Ford Website - Phone - Fax Phone: 5124543711 Fax: 5124545497 Website: Yes |
Leif Johnson Ford Information
Dealer: New Car Dealers
Contact: Robert Johnson - President
Employees: 300
Yearly Sales Estimate: 90300000
{ 1 review… read it below or add one }
Took my truck in 3 times. First time, they could really not determine the problem, so they reloaded the computer memory. Same identical symptoms happened.
Took the truck back. The only thing they knew to do was to install a new computer. Same problem. After over $1,200 paid, nothing has been fixed.
Took the truck in a third time. They found a loose wire. That was the real problem.
They would not give me a refund for the other two service calls where they could not determine the problem, but charged me.
After calls to the shop manager, he claims to have done a lot of research on my vehicle and spoke to the corporate office. Offered me a free oil change. No refund.
In calling up the corporate Ford office, they had not reported replacing the computer in the truck. Corporate did not have any record of speaking to anyone at the dealership. It seems this is very common for this dealership to not report all of their mistakes to the corporate office. Corporate is investigating and will get back to me.
Only take your vehicle to this dealer for service if you know exactly what the problem is and what part to replace.