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Donohoo Auto

29 comments


Donohoo Auto Address
Donohoo Auto
8000 Helena Rd
Pelham, AL 35124 – 2723
Donohoo Auto Website – Phone – Fax
Phone: 2054449333
Fax: 2054440768
Website: Yes

Donohoo Auto Information
Dealer: Used Car Dealers
Contact: Chris Carroll – President
Employees: 4
Yearly Sales Estimate: 2588000

From the Dealer:

DonohooAuto specializes in used import cars, minivans, SUV’s and trucks. Located in the Birmingham, AL metro area, we strive to provide quality used cars in a relaxed, friendly, no-hassle environment. Our customers tell us they love our fast, simple, and efficient car buying experience. Whether you want to buy in person at our dealership or purchase online you will find a friendly and hard working team waiting to serve you.  We strive to be your used car dealer of choice for more than just a one-time car purchase.

We like to keep everything short and simple. We offer pre owned used cars, including Infiniti, Nissan, Audi, Volkswagen, Lexus, Toyota, BMW, Land Rover, Mercedes-Benz, Honda, Acura, Volvo, Chevrolet, Dodge, GMC, and Ford, keep low overhead and pass the savings on to the customer. We offer vehicle history reports on all vehicles. If you live in Birmingham, Pelham, Alabaster, Montevallo, Mountain Brook, Trussville, or surrounding areas we now have a full service center for any of your used car needs. Feel free to call our friendly sales staff anytime at (205) 444-9333 or come visit us in Pelham, a suburb of Birmingham, AL. We will be happy to assist you in your vehicle purchase. WE BUY VEHICLES AS WELL. WE WILL MAKE YOU A CASH OFFER ON YOUR VEHICLE EVEN IF YOU DON’T BUY ONE FROM DONOHOO AUTO!!

 

Hours of Operation
Monday-Saturday 9am-7pm

Donohoo Auto, 3.0 out of 5 based on 11 ratings
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{ 29 reviews… read them below or add one }

Leslie Cochrane November 30, 2010 at 3:25 am

We have purchased three cars from David at Donohoo Auto and are looking forward to our next purchase with them. I Wrote a check for the last car and asked them to go slowly to the bank to give me time to get home to SC to transfer money. The response was “no problem!” We have always had terrific service and we feel we get an excellent car for a great price. We are sold on Donohoo Auto!

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Ron March 26, 2012 at 11:27 am

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TOMAS PINEDA June 15, 2011 at 5:49 pm

it was a very easy car purchase, sales person easy to talk to, very quick response and service. i would definitely recomme them to my family and friends and looking forward to buying another car from them when time comes.

Tomas Pineda

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Mithlesh March 28, 2012 at 9:25 pm

JamesJ They are finding more ways to make us more denepdent on technology, and less on common sense. It is just like their commercial that talk about how their drivers were not paying attention to their driving and thankfully their car has done this for them. March 22 2011 at 12:53 AM +1 rate up rate down

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Coolio July 1, 2011 at 8:49 pm

Salesmen are one of the best B.S-ers…. Finally I was able to talk to Jay to give a little discount. He seemed to be professional enough and willing to work, rather just cutting short like several sales people did. Gave me the total, took $500 deposit on the card, charged my card, and he went on being absent from the office. I tried calling him for 3-4 days, leaving him voicemails and personal massages, but NO answer. Finally I was able to talk to someone else in the office, and they told me my car was sold to someone else. Holding on to my $500 deposit for several days, going on not returning my calls for a few days, and selling my car to soemone else.

Perfect way of doing business. you do the math!!!!

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Connie July 2, 2011 at 7:03 pm
George July 29, 2011 at 12:52 pm

This is a decent place to buy cars and stuff.

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Fernanda March 28, 2012 at 11:07 pm

DaveInteresting topic I’m working in this iutsndry myself and I don’t agree about this in 100%, but I added your page to my bookmarks and hope to see more interesting articles in the future

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Jereme Haynes September 3, 2011 at 6:29 pm

the rudest people ever, walked around for 20 minutes and no one ever asked us for help. They dont do busniess that way! So the prick salesman said, go to Ga and buy a Lexus.

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Anthony October 12, 2011 at 8:28 pm

Never made it to Alabama to do business. Emailed a couple of times on a vehicle, and finally called after no reply from the email. When I called the salesperson was probably the rudest, most unprofessional person with whom I had ever spoken. I honestly think that they pay people to write these “good” reviews. I stayed in GA and bought from Hennessey in Atlanta. got our business. If you wanna learn about these guys without spending any money, call them to inquire about a vehicle.

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Lcloninger December 5, 2011 at 2:44 pm

There are not many things to say bad about Donohoo Auto but,the two things I take issue with are deal breakers.They are,1. Almost all of there cars are New York lease returns.A lot,half of the cars I considered had been damaged.They will gladly give you the carfax but you will not know if you don’t read it.I traveled 290 miles to shop with them and it was a mistake.You can buy the same Lexus certified car in the Northeast, NY,NJ etc. have a 100,000 mile 3 year bumper to bumper warranty,lower mile,cleaner car 2500 to 3500 dollars cheaper.That’s exactly what I did.Basically I think their cars are over priced 2-3K.Nice people,almost totally honest,good selection but don’t expect not to over pay.If you are looking for the most car you can buy for the money this is not your used car lot.

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Sobharaj March 28, 2012 at 8:19 pm

True love in 125 years full of happyness, what more can get, and when you stand by the hwneeas door you regret you didnb4t bring your Mercedes.

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Disgusted March 17, 2012 at 10:08 pm

I drove 130 miles to buy a car from them. My car is worth over 18k retail. They offered me 14 and some change. I owe about 12k and some change on the car. Most car dealerships, if your car is worth much more than the pay off (Retail), will pay off your car, get the title and resell the car. This of course returns the amount they paid to clear your loan and anything above that amount will be profit for the dealership. In this case they would have made 6K profit. Not bad at all. No, not here. They expected me to agree to them tacking on the pay off amount to the car loan plus tax and tags and just give them my car to sell. What! Are you nuts! They wanted to resell the car for the entire sale price of 18 +k being their profit. It just wasn’t good enough for them to profit on the amount above what they paid for the pay off. Amazing! Had I went that route I’d have paid more for the car than the NADA or Blue Book value. The Donohoo’s need to get educated about the car business it seems.

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BMW Salesman November 6, 2013 at 12:59 pm

You should be Disgusted. Disgusted at your inability to understand simple mathematics. I’m not taking up for this dealer, they are in fact our competition. But what you fail to understand is that if you owe money on your trade in, it still has to be paid off. The lien holder does not simply forget about the money because you traded the car in.
The payoff on your trade is YOUR payoff. YOU owe the money, not the dealer. So yes, they did add your 12k payoff to the subtotal, AFTER giving you CREDIT for your trade against the price of their car.
It’s real simple. You and I have two bicycles. Mine is worth $100, yours is worth $50, but you owe John Doe $25 on yours. We trade bikes and I give you $50 credit toward my $100 bike and you give me $50 cash. Now I have your $50 bike and $50 cash, and you have my $100 bike. Problem is, John still wants his $25. Who should pay him? YOU pay him, since YOU owed him the money in the first place.
Otherwise you could have traded me your $50 bike and $75 so I could pay John his $25 and be left with $50 cash and a $50 bike, equal to the $100 bike you got from me.
Either way John has to be paid, no matter who does it.
Next time you decide to trade cars you should just pay your bank first. Then you can go to the dealer not owing anything on your car, and you won’t have to deal with this mind boggling math.
But you’ll always have to deal with your lack of common sense.

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Wade March 19, 2012 at 6:34 pm

The lure of high end cars at an affordable price is their specialty. Most BMW’s for instance, are cars that have been bought back from BMW, repaired and then auctioned off as lemons. As mentioned earlier in the forum, many have also been wrecked and repaired. A good many of them have a “Lemon” clause on the title which automatically brings a much lower price in the market. It’s hard to imagine such beautiful cars being lemons, but beware! Eye candy can get you in deep. It might turn out to be a vehicle that you can’t get rid of later on. Read the historical information on all vehicles closely before considering a purchase. They state clearly that they offer no warranty on their end. If you buy a lemon, it’s your problem. After considering several of their cars, doing the research and eliminating them one at a time, I wound up leaving and keeping my car. Good luck!

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M Powe March 29, 2012 at 9:45 pm

I test drove a car and was very satisfied. The salesman Randy assisted me with financing. I told him I would be back around 4:30 pm for my husband to test drive because I really wanted this car but my husband needed to see it first. When we returned, I was informed the another salesman had left to take a customer to the airport. I was very upset. How unconcern this business was about making a sale! I felt as though, they really didn’t want our business. I got somewhat of an apology but it really wasn’t genuine. The salesman told me he would have it readying next, detailed and full of gas. I guess he was full of IT! I never heard back from him at ALL! I’m responding to that incident now because I see a vehicle on their site I would be interested in purchasing but NO freaking way! Donohoo you have truly lost a customer for life. Very poor customer service and lousy follow up. Your business will not thrive with that behavior. I will pay extra somewhere else because you showed me you didn’t want or need my money. I hope the owner reads this and fix your business issues. “word of mouth” can make you or break you.

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Anonymous April 18, 2012 at 4:25 pm

I Visited that dealership its was ok will I got out of the car . Looked at a fews cars got with a salesman . i told him that the car had some noise . Lance stated that he would have it check call me the next morning. the next morning never got here..also This place is like a drive Thru Mcdonald of a burger king.

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Donohoo auto May 7, 2012 at 4:46 pm

Very pleased with my purchase, it had a small problem with it that they took care of, treated me much better than I expected

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DreamerzCC June 12, 2012 at 2:09 pm

I bought a 2007 Lexus IS250(which since has been traded) May 2009 and I loved their buying experience. I hate being pressured by salesmen so talking to Jeremy when I was ready was great for me. A few days after I bought the car I noticed it needed brakes and tires and they did a complete brake job and new tires without hesitation and did a synthetic oil change after I told them thats the oil I use. Maybe things have changed since I bought mine but I had a great buying experience.

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james MacIlveen July 24, 2012 at 12:33 pm

Bought a 2006 LS 430. Didn’t have the seond key or carpet mats and they were willing to credit the sales price, so I could purchase them. Will buy another Lexus from them

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pennystocks September 10, 2012 at 9:55 pm

I have read several good stuff here. Certainly price bookmarking for revisiting. I wonder how much attempt you put to make this sort of excellent informative website.

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John D. March 1, 2013 at 4:19 pm

This needs to be explained and Donohoo needs to brace for the consequences.. This dealer purchases cars primarily from the northeast. They are wrecked-some very close to being totaled. They repair the wrecks on site and do not make a Car Fax report and sell the rebuilt autos for full rated used prices. Buyers should avoid or beware. I’m ashamed these people are doing business in my area. You would be better served going to a dealer like Jim Burke or a use dealer like Driver’s Way and steer clear of this business.

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John D. March 2, 2013 at 11:26 pm

Let the office of the Attorney General in Montgomery know if you have been dealt with unfairly in any way by Donohoo Auto. They are on the AG’s radar.

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Fadi Obeid April 20, 2013 at 2:41 pm

I called this dealership several times to make sure that we were on the same page before I drive all the way from Atlanta to pick up the car and one of the problems was that the tires needed to be replaced and we agreed that these tires will be changed prior of my arrival. While I was driving there, I called again to make sure that these tires were replaced but a different salesman picked up and told me that they were not going to do it and said to me that I was playing games and this car was already discounted and it is my responsibility to replace them. Very rude, unprofessional and what a waste of time and energy. BEWARE!!!!

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harold chavis July 2, 2013 at 11:51 am

First let me premise what I am about to say concerning my Alec Baldwin impersonation Monday by apologizing to DonohooAuto. Chemistry states that alcohol is a solution. Birthday celebration or not, in most cases this is not true. My rant I feel stimmed from a year long battle with the Mercedes Customer NON Service Dept. and had nothing to do with Donohoo. First the brake problem was corrected by Donohoo. The power steering leak started six months after I bought the car and again had nothing to do with the dealership. The wrong load range tires were on the car when Donohoo purchased the R350. They said they will work with me concerning this matter which was no fault of theirs. Bottom line, would I buy another auto from DonohooAuto. Yes and from the same representative Lance Johnson.

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James February 1, 2014 at 9:10 am

My wife and I went last weekend and all I can say is it is a very sketchy place. We went to test drive some cars we were looking for. Donohoo is the place to go to test drive a car. You essentially give the receptionist a list of stock numbers from the internet for the cars you want to drive and they pull them up front for you to test drive. But once you find a car you like talking to a salesman is a little less enticing. Donohoo was not interested that I was prequalified through a credit union. They only wanted me to fiance through their services with a very high interest rate. Donohoo dwells on the people that have bad credit. Also be aware of the cars in their inventory. Spoke with a friend of mine that purchases cars at auction and routinely sees Donohoo representatives purchase lemons at the auctions to resale on its lot. This is a very sketchy business and people should do their research before stopping by.

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Wendy July 15, 2014 at 7:42 pm

I drove over an hr to get there & talked several times to sales guy before I got there. Purchased a BMW 3 series for my daughter, check engine light came on before we ever got home. Few months later after several repairs & leaking oil & being locked Inside her car… Hey wouldn’t even take it back on a trade-in…. Wow! Sales guy knew I was a single mom & said.. I would trust my little sister driving off in the car… A twist of words.. Sad sad

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Lousy Sales July 22, 2014 at 9:57 am

I purchased a car in March of 2014 and dealt with a very lazy sales person. The Sales person did not seem interested in the fact that I was interested in the car. I purchased a Honda Accord that is in good condition but the experience there was not one I care to go through again. I won’t be back and I won’t deal with the rude people of this place.

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